Information We Collect
Liberate Engineering Ltd. will collect information from visitors to our website only when specifically requesting information about our products (see Contact Us). During the sales and evaluation process, as well as after the purchases of our products, we will collect contact information for the sole purpose of providing appropriate support of the products. We may collect provided data such as your full name, phone number, email address, company name, and billing and shipping address. Contact information may be shared with a third-party affiliate (upon your approval) and entered into a CRM system.
For support purposes only, Liberate Engineering Ltd. may receive, upon your approval, certain company data. No company data is shared with any organization and is only available to authorized employers for the sole purpose of supporting and updating our products.
Your personal information will be used specifically to facilitate communication, provide maintenance and support services, process orders, process registrations or inquiries, make improvements to our product, resolve disputes, collect fees, troubleshoot problems, carry out any activity relating to the use or support of the product, and submit notices. Further, if you are providing any data that you do not own, you hereby state and confirm that you have the express written consent of the persons whose personal information you will provide.
We may use this information to respond to an email or other inquiry or request, help improve our product and our services, provide product announcements, or send updates or notices about our organization and the products we offer. We collect your email address if you communicate with us by email, as well as other information that you might supply voluntarily.
The Company adopts and implements technical and administrative security measures for the protection of your personal data, pursuant to strict policies and internal control standards concerning the managing, processing, and safeguarding of personal data.
Liberate Engineering Ltd. targets appropriate measures in place to help ensure that our users’ data is protected against unauthorized access or use, alteration, unlawful or accidental destruction, and accidental loss. Although we make reasonable efforts to protect your Personal Information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that thieves could find a way to thwart our security systems.
Procedures for Access, Rectification, Cancellation, and Opposition Regarding Your Personal Data and for the Revocation of Consent
You will be entitled to exercise at any time your rights to rectify and cancel your personal data and, where appropriate, to oppose the processing of such or revoke the consent granted to us for such purposes through the Company’s established procedures, unless such an action would be unlawful.
It is our policy not to request any information that, pursuant to law, falls within the definition of sensitive data, such as the following: religion, sexual orientation, and political persuasion, among others, except when you deem it important to reveal such data for a legitimate interest.
The Company forbids any discrimination or the request of any data that may imply discrimination.
Unless you expressly direct us not to or we are obligated not to by applicable law, Liberate Engineering Ltd. may retain your personal information for as long as two years from the date of your organization ceasing to contractually be considered a customer. Liberate Engineering Ltd. may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Data submitted for the purposes of receiving a purchase or quote shall be retained for a reasonable amount of time by Liberate Engineering Ltd. In the event of a merger or acquisition of Liberate Engineering Ltd. all data will be transferred to the new entity.
Comments and Questions
Please send your comments and questions regarding this policy to the following addresses:
Hard copies to: 22/24 Commercial Road, March, Cambridgeshire, PE15 8QP